The Operations Unit of the Department of Public Safety is sub-divided into two divisions: Patrol and Communications.
Patrol handles all emergency calls and crimes in progress. Patrol investigates all non-violent property crimes that occur on LMU property. Officers receive training in criminal law, patrol procedures, use of force, investigations, report writing, first aid, CPR, and the use of Automatic External Defibrillators (AEDs). In-service training ensures that officers remain capable and up-to-date in their skills.
Communications handles all calls, emergency and non-emergency, to Public Safety Dispatch and the University networked Security Systems on campus.
Shifts are staggered to ensure appropriate coverage in the field during breaks and shift changes. Methods of Patrol include marked vehicles, bicycle, T-3's and walking units. Emphasis is placed on safety and crime prevention through the use of highly visible uniformed officers who patrol the campus roadways, and conduct walkthroughs of campus buildings.
The safety of our students, faculty, staff and guests is our primary concern. Response times for routine calls can vary dependent on Campus Emergencies, University activity and general call-volume.
Public Safety Dispatch consists of several dispatchers on rotating shifts providing 24 hours, 7 days a week coverage. Their primary objectives include providing emergency and non-emergency communications for the University. Additionally, they track these communications and events onto a Computer Aided Dispatch (CAD) program. They are responsible for answering the non-emergency (x82893) and emergency (x222) phone calls, and managing communications via the University radio systems. Public Safety Dispatchers also monitor and provide forensic support to the Video Management System, and monitor Intrusion, Duress Alarms and Access Control.
The role of the University Operator is to provide high level customer support over the phone to resolve requests for general campus information. The Operator's duties include operating a switchboard console for processing incoming University telephone calls for all University departments and or parties.
The Security Systems at LMU consists of Access Control, Intrusion Alarms and Surveillance Cameras. All information is recorded into a central repository and available for review in conducting investigations or forensic study. In addition to force-multiplying the field units, data from daily Department activity inputted from Dispatchers and Officers is routinely reviewed and analyzed to make decisions on deployment and proactive enforcement.